Known Limitations

Last published : Aug 10, 2026
Related information

Overview

Accessing and displaying data

The following limitations apply when accessing and displaying data in the mobile app:
  • The app only works when connected to the server. When the app is unable to connect to the server, users are given the option cancel or change servers.
  • When opening a shared link in the app:
    • Only tables, records, views and workflow tasks are accessible.
    • Only links with the same domain and port configuration as the EBX® GO Add-on are supported.
    • In iOS an https link is opened in Safari by default.
  • Data in previous pages does not automatically refresh when the in-app locale configuration changes. A manual refresh is required; by swiping the screen down.
  • Records from a data set with a fatal error do not display in the Favorites page.
  • The total number of a record's errors/warnings are invalid when a table has more than 100 validation messages.
  • A multi-valued field's error indicator does not display.
  • The date and boolean values only display in the technical format.
  • Association links only display when the association's Data services field is set to Included in Data Services.
  • Record contents can only be accessed, not edited.
  • Snapshots are not accessible.
  • Display of pruned hierarchy nodes is not supported.
  • If a field is hidden in EBX®, it still displays in the app.
  • A work item's shared link cannot be opened in the app.
  • A hierarchical view that defines a dimension as a resource type does not display as expected.
  • Some table views cannot be displayed if field permissions are set to hidden.
  • A field that is defined as a table's default label, but is hidden in the dataset, still displays in the comparison page.
  • A comparison that defines the filter ‘persistedValuesOnly’ on a workflow does not work as expected.
  • If a user compares two records that contain fields of Time or Date and time data types, the data does not display as expected.
  • If a group defines a maximum number of values and it located inside another group that also defines a maximum of values, data cannot be viewed.

Perspectives and the user interface

The following limitations apply when configuring perspectives and the user interface in the mobile app:
  • The only perspective service types supported are:
    • The default access data service which supports table, record, or view access.
    • Data workflows to allow access to the workflows inbox.
  • User Interface customization is not available.
  • Support for multi-color SVG files used for icons is not included. All SVG files will be converted to monochrome.
  • Anytime the configuration is changed in the add-on, users have to log out of, and back into the app to see updates.
  • User services are not supported.

Searching and filtering

The following limitations apply when searching and filtering data in the mobile app:
  • The mobile app does not currently support applying sort to fuzzy or error search results.
  • Only the following data types are supported for filtering: HTML, string, text, email, XML, and foreign key.
  • For associations, exact search and advanced search are supported. For the simple tabular view, exact search, validation search and advanced search are supported.
  • For history, exact search and advanced search are supported.
  • In the validation search results for a DAM field, the number of errors/warnings cannot be displayed for each DAM field.
  • Incorrect results display when searching on the hierarchical view and a dimension is defined using a recursive foreign key.
  • It is not currently possible to display the label of a foreign key field in the Advanced Search page although it is defined in EBX®.

Notifications and workflows

The following limitations apply to app notifications and workflows:
  • Native notifications only work when the application is running in background mode.
  • In the app you can only use workflow tasks for tables and records, not those for data sets and data spaces.
  • Workflow tasks that only require data access and not modification can be completed via the mobile app.
  • Special workflow configurations such as Enable confirmation request, Comment required, Reminder and Hidden in graph view are not currently available.
  • Work items only support the default Access data and Compare services.

TIBCO EBX® Digital Asset Manager Add-on integration

The following limitations apply to features when using EBX® Digital Asset Manager Add-on functionality:
  • Only png, jpg, jpeg, bmp, and gif files can be previewed.
  • You cannot download Word, Excel, or PDF files in iOS.
  • Display of asset thumbnails in a custom tabular view is limited to a single value mediaType field located first in the record.
  • It is not currently possible to display thumbnails in a custom hierarchical view.
  • Thumbnails for gif images cannot be displayed. GIF images display as their actual size.
  • If a group contains a DAM field and a maximum number of values is set for the field in the data model, assets cannot be viewed, attached, or detached.
  • In iOS, you can only upload the following images types: PNG, JPEG, JPG, BMP, and GIF.
  • The app may crash if a large file is uploaded (over 20 Mb).
  • Using a Digital Asset Manager Drive that accesses an externally managed storage location is not supported.

TIBCO EBX® Information Search Add-on integration

The following limitations apply to features when using EBX® Information Search Add-on capabilities:
  • In the hierarchical and tabular views detailed results display as the global search default view.
  • Keywords used in EBX® searches are not synchronized with the app.

TIBCO EBX® Data Model and Data Visualization Add-on integration

The following limitations apply to features when using the EBX® Data Model and Data Visualization Add-on:
  • Diagrams that exceed the maximum limit of 16777216 pixels cannot be exported.
  • The Display data model service is not supported when an association table doesn't contain any records.

TIBCO EBX® Insight Add-on integration

The following limitations apply to features when using the EBX® Insight Add-on:
  • The resize font function is not supported.
  • After disabling linked record configuration on a user's perspective, they can still access the linked record.

Single Sign-On

The SSO feature only supports SAML 2.0 protocol.

General limitations

The comparison feature in the mobile app only works with EBX® 5.9.0 Fix A or later. This also applies to workflows launched from EBX® prior to version 5.9.0 Fix A.